Centara Life Maris Resort Jomtien

Location and Hotel Vibe: One male staff member from the front office responded very quickly to guest messages and took action promptly. Thank you for the fruit set provided in the room. Overall, the hotel has a good atmosphere. On the morning of my first breakfast, I noticed that the floor near the juice station was sticky. A male service staff member (approximately 170-175 cm tall, wearing a purple shirt) responded quickly and efficiently by coordinating with housekeeping. Housekeeping arrived within five minutes.

The price and overall amenity and facility are good. But the building where we stayed is so run down. Scratch marks and peels on almost every inch of the building and inside the room and elevator. Definitely requires a face lift. No tea or coffee provided in the room, just a kettle. Felt a bit ignored by staffs, they seem to treat foreign guests as priority. I travelled with my elderly mother. No one cared to help with our luggages either check in or check out. F&B staffs are lovely. Very attentive.

Excellent hotel for families with small kids. There is a kids pool with slides, sandpit, large trampoline, small playground and indoor playroom with some toys. Our kids really loved it there. Food was really good, even in the hotel restaurant so we opted to eat there as much as possible and not gamble with beach restaurants. If it wasn't for the terrible beach we would be returning to this hotel for long weekends all the time

Great facilities for families, sunny pool and excellent breakfast. Can get busy but is built for it so it doesn’t feel crowded at all. Good bang for buck, second time here and will come back.

Having a excellent managment team that seems to promote Staff Happiness shows up for me giving this resort top marks. I was there for 29 days. It's hard to believe, I can not find any negatives. I have been to 27 countries, stayed at 5 star hotels and I would place this resort close to the top. One has to also consider I usually pay $ 200 Australian or more per night. Centra Maris Jomtien was around $55 Australian per night. Many times the staff went out of there way to help. On one occasion I wanted to visit the Elephant Santuary. My visa card would not pay and many thanks to Golf who is one of the resort workers who found the site I was using was a scam He got the resort to pay then I payed the resort. So so helpful. Thank you for a wonderful stay and I'll be back for 4 weeks next yr.